Studios and fitness
Leads, trial classes and member retention
AI that works for you
Every conversation, lead and customer. One smart system.
Upgrade360 brings your business's messaging channels together, connects to your CRM where a supported connection exists, and runs automations and AI agents that handle leads, service and retention - even when your team is busy.
Official WhatsApp Business Platform Tech Provider
- Connects to supported systems
- Personal onboarding and support
- Fitted to how your business works
Search a customer or chat
OnlineOpen conversationsUpdated just now
S
Sarah CohenCan I get details about the plan?
D
Daniel LevyGot it, thanks a lot!
M
Maya StoneCan we move the meeting?
Sarah CohenNew lead · WhatsApp
Hi, I'd love to hear about your plans
The agent is preparing a suggested reply from your business details...
Happy to help! To find the right plan for you, may I ask how big your team is?
Type a message...
The AI drafted a replyWaiting for the agent's approval
Follow-up reminder setTomorrow at 10:00
Built for service businesses
Technology changes. Great service never goes out of style.
Too many messages, tasks and systems that don't talk to each other? That's exactly why we're here.
Clinics
Scheduling, reminders and patient follow-up
Spa and beauty
Returning clients, reminders and a personal touch
The cost of an unanswered message
How many leads did you lose this month without noticing?
A lead that wasn't answered in time, a forgotten enquiry or a customer nobody followed up with - each one is revenue gone. Upgrade360 makes sure every enquiry has a clear next step.
- Every enquiry lands in one place
- Clear routing across your team
- Reminders and follow-up until it's closed
R
Rachel asked for detailsNew lead · 8 minutes ago
Awaiting replyE
Ethan hasn't come in for 14 daysRetention · Today
Needs follow-upM
Michelle wants to renewExisting customer · Now
High priorityUpgrade360gathered the enquiries and assigned them to an agent
WhatsApp
Instagram
Gmail
Messenger
Telegram
One workspace
Every channel. Every detail. One place.
WhatsApp, Instagram, Messenger, Telegram and Gmail land in one inbox, next to the customer card. Your team sees who the customer is, what was said and what needs to happen next.
The full pictureEvery conversation and customer detail together
TeamworkAssignment, statuses and internal notes
An agent that knows your business
AI doesn't replace you. It multiplies what you can do.
It learns your business, drafts replies and answers customers around the clock - following your knowledge, your rules and your style of service.
01Learns your businessQuestions, plans, procedures and policies
02Drafts repliesSuggested replies in your tone, for the agent to approve
03You stay in controlIt follows the rules you set, and an agent can step in at any moment
04Available 24/7Customers get an answer outside business hours too
05Takes action in your management systemBooks and cancels classes, opens leads and tasks, updates statuses
Reply readyBased on your business knowledge
To approve
An agent repliedThe agent waits and stays out of it
In controlYour business keeps moving
Automations that run in the background. No chasing tasks.
Set up the process once, and the system makes sure the right action happens on time.
- 1
Something happens
A lead comes in, a meeting is booked or a customer stops showing up.
- 2
Upgrade360 acts
It sends a message, creates a task and updates the status.
- 3
Service continues
The customer is taken care of and your team knows exactly what's next.
Plus 50+ built-in automations, ready from day one
Personal support
You're never left alone with another system
Smart technology, with people who make sure it really works.
We learn your business, build the processes with you, connect your systems and train your team. You get onboarding and support from start to finish.
- Understanding your businessWe learn your needs, pain points and goals.
- Building the processesWe plan the right journey for every type of enquiry.
- Connecting and setting upWe connect your channels and existing systems, where a supported connection exists.
- Training your teamWe make sure everyone knows how to work with it.
- Support and improvementWe review, fine-tune and improve along the way.
What our customers say
Not just a smart system. A change you feel in your business.
Excellent, amazing and simple software! It saved us many hours of daily work and streamlined the processes in our studio!
RigerTraining studio
Software that gives us real peace of mind that everything happens automatically, with no misses and no mistakes. A must for every studio that wants to make the most of itself!
GymBoxFitness centre
We highly recommend the software to anyone who wants to take their studio to the next level! Easy, simple and a dream to use!
Noy GayerTraining studio
FAQ
Everything worth knowing before you start.
Didn't find your answer? Talk to us and we'll work out together what fits your business.
Does Upgrade360 replace my CRM?
No. Upgrade360 connects to the management systems your business already uses, where a supported connection exists, and adds a layer of messaging, automation and AI on top of them. The goal is to connect and improve how you work, not to make you start over.
Can we keep our business's existing WhatsApp number?
In most cases, yes. During onboarding we review your current setup and pick the right connection for your business and team.
Can we use an official connection?
Yes. The system supports both an official connection (recommended) and an unofficial one.
Can we work with several different numbers?
Yes. You can connect several numbers to one account, for example one for sales, one for service and one for each branch, and manage them all from one inbox. The system is built to cover your business's whole workflow, from the first enquiry to keeping the customer, so each team works its own conversations and management sees the full picture.
Does the AI answer customers without our control?
You decide how independent it is. The agent can suggest a reply for approval, answer only on defined topics, or run pre-approved processes based on your business's knowledge and rules.
How long does it take to get started?
Setup time depends on how many channels and processes you have. We guide you from scoping to team training, so the system becomes a real part of your work and not another tool nobody uses.
Does it work for a business with several branches or agents?
Yes. You can manage permissions, routing, statuses and tasks in a way that fits different teams, departments and branches.
The next step
What could your business upgrade right now?
Book a short intro meeting and we'll show you which processes can become smarter, how much time you could save and how Upgrade360 fits the systems you already have.
- No commitment
- A demo fitted to your business
- Answers to every question
